Fire & Flavor, one of America’s 500 fastest growing companies, specializes in all-natural cooking and grilling products.
Prior to implementing Okapi, their main challenge was that too many reports made it almost impossible to understand the performance of the business and operational KPIs.
Using Okapi’s recommendations, Fire & Flavor’s management team was able to focus on a group of KPIs that were the true drivers of its business. Okapi provides them with important knowledge daily of how the business is doing.
Results of implementing Okapi include: 94% operating margin growth; increase in fill rate from 92% to 98%; and on-time shipping improvement of 47%.
Davis Knox, CEO of Fire & Flavor: We’re in love with this solution. It works really well. Better yet, it lets me pat employees on the back when they do a great job. Implementing Okapi was a snap – having it tightly integrated with NetSuite created a high level of confidence for our management team. Okapi brought focus and understanding of what’s important in each part of the business.”
Moses is a fast-growing restaurant chain specializing in American food.
Prior to Okapi, its main challenge was providing restaurant managers with a clear and focused view of the KPIs and their target values.
Half a year into working with our system, it recorded an improvement of over 10% on its main KPIs, such as Food Cost and Labor Cost.
After one year, Moses:
Cut its labor costs by 16 percent;
Cut its food costs by 12 percent;
Increasing gross profits by US $90,000 per month. The system-wide improvements resulted in a 6 percent growth in profits, and saved the company over US $1 million.
Netta Shpitzer, CEO of Moses: “The Okapi platform is the homepage and preferred app of my entire management team. The KPIs allow us to influence the performance of each restaurant on a day by day basis.”
Bynet Semech Outsourcing Ltd. Offers management consulting services through decision making software that analyses cost, productivity, technology and other management resources.
The main challenges leading to the Okapi implementation were a high attrition of BPO employees, high recruitment costs and unfulfilled income potential.
KPIs were cascaded to all levels of the organization, driving a clear understanding of the required processes and results.
Kobi Bitter, CEO of Bynet Semech: “Okapi’s platform increased focus and supported a reduction of 50% in our voluntary attrition.”