Fire & Flavor

  • Fire & Flavor, one of America’s 500 fastest growing companies, specializes in all-natural cooking and grilling products.
  • Prior to implementing Okapi, their main challenge was that too many reports made it almost impossible to understand the performance of the business and operational KPIs.
  • Using Okapi’s recommendations, Fire & Flavor’s management team was able to focus on a group of KPIs that were the true drivers of its business. Okapi provides them with important knowledge daily of how the business is doing.
  • Results of implementing Okapi include:
    94% operating margin growth;
    increase in fill rate from 92% to 98%;
    and on-time shipping improvement of 47%.
  • Davis Knox, CEO of Fire & Flavor:
    We’re in love with this solution. It works really well. Better yet, it lets me pat employees on the back when they do a great job.
    Implementing Okapi was a snap – having it tightly integrated with NetSuite created a high level of confidence for our management team. Okapi brought focus and understanding of what’s important in each part of the business.


  • Moses is a fast-growing restaurant chain specializing in American food.
  • ‪‬Prior to Okapi, its main challenge was providing restaurant managers with a clear and focused view of the KPIs and their target values.
  • Half a year into working with our system, it recorded an improvement of over 10% on its main KPIs, such as Food Cost and Labor Cost.
  • After one year, Moses:
    Cut its labor costs by 16 percent;
    Cut its food costs by 12 percent;
    Increasing gross profits by US $90,000 per month.
    The system-wide improvements resulted in a 6 percent growth in profits, and saved the company over US $1 million.
  • Netta Shpitzer, CEO of Moses: “The Okapi platform is the homepage and preferred app of my entire management team. The KPIs allow us to influence the performance of each restaurant on a day by day basis.”

Bynet Semech

  • Bynet Semech Outsourcing Ltd. Offers management consulting services through decision making software that analyses cost, productivity, technology and other management resources.
  • The main challenges leading to the Okapi implementation were a high attrition of BPO employees, high recruitment costs and unfulfilled income potential.
  • KPIs were cascaded to all levels of the organization, driving a clear understanding of the required processes and results.
  • Kobi Bitter, CEO of Bynet Semech: Okapi’s platform increased focus and supported a reduction of 50% in our voluntary attrition.

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